Customer Service can be reached Monday-Saturday 8am to 9 pm and Sunday 10am to 6 pm bydialing 1-800-353-1557 (toll-free) or 510-353-1557. Our highly trained staff can assist you with the status of your scheduled delivery as well as any concerns you may have about your delivered goods. Our company gives the priority to customer satisfaction and we will not rest until you are happy. Our state-of-the-art distribution center houses all our inventory. Fully stocked shelves and computerized inventory systems allow us to fill your order in a quick, efficient manner. Better storage allows for quicker, safer deliveries. Our delivery staff boasts of the highest delivery completion rates among any furniture store in the United States. Our fleet of company-owned vehicles insures that your merchandise will be delivered with care by trained Furniture Mattress For Less professionals. Our dedicated drivers arrive early each morning to inspect their own loads and are connected to our service center via cell-phone, beeper and computers should any urgent situation arise. Should you choose to pick-up your merchandise, a friendly service technician will greet you at our facility to load your merchandise and answer any assembly questions you might have. Our facility is located at 5758 Mowry School Rd. You can let us know how we are doing by sending an e-mail to our Customer Service Department